How Gratitude, Belonging and Team Culture Help Drive Client Loyalty

In our latest podcast, John L. Evans, Jr., Head Strategist of Knowledge Labs™, interviews Dr. Joseph Michelli, speaker, organizational consultant and New York Times bestselling author. His most recent book, “The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community and Belonging,” outlines strategies for creating tremendous client experiences and improving team culture.

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How Gratitude, Belonging and Team Culture Help Drive Client Loyalty - John Evans Jr., Ed.D.

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