Michael Futterman

Head of Knowledge Labs™ Professional Development

Michael Futterman is Head of Knowledge Labs™ Professional Development at Janus Henderson Investors. In this role, Mr. Futterman works with the Professional Development Team on research and curriculum development for the professional development programs. He is a frequent speaker and coach to advisor and client audiences. Mr. Futterman leverages his experience with Outward Bound, management consulting firms and the financial services industry to bring innovative, engaging and thought-provoking content to his clients.

Mr. Futterman earned an MA in organizational psychology from Columbia University. He has over 25 years of experience in practice management, consulting and training, and 16 years in the financial services industry.

Articles Written

The Art of Storytelling

The Art of Storytelling

Michael Futterman, Head of Knowledge Labs™ Professional Development, discusses the art of storytelling as a guest on the podcast “Becoming Referable.”

Revamping the Client Segmentation Process

Revamping the Client Segmentation Process

Michael Futterman, Head of Knowledge Labs™ Professional Development, explains how a refined segmentation strategy can help advisors create a service model that drives client loyalty.

Closing the Conversation Gap with Clients

Closing the Conversation Gap with Clients

Michael Futterman, Head of Knowledge Labs™ Professional Development, explains the importance of clear communication between advisors and clients.

Retire the Referral

Retire the Referral

How do you stack your book with stellar clients? Michael Futterman, Assistant Vice President of Knowledge Labs™ Professional Development, explains how to achieve great results by asking your best clients for help.

Succession Planning: Tips to Finding the Right Successor

Succession Planning: Tips to Finding the Right Successor

Preparing for a cohesive legacy is not as simple as it may appear. Review key questions you can ask yourself — and your potential successor — to help you plan the future of your business.