The Art of WOW
Driving Extreme Client Loyalty
Overview
How well do you rate the client experience that you create? Are you and your team continually delivering WOW experiences, especially to those clients who matter most?
Every financial professional knows it’s impossible to control the markets. But the most successful also know they have the power to control the most important tool for building their business — and it’s not performance.
Developed with internationally recognized client experience expert Dr. Joseph Michelli, Janus Henderson’s The Art of WOW program empowers you to drive deep client loyalty — the kind that creates clients for life. Learn how to systematically exceed client expectations by creating meaningful, unforgettable moments that clients talk about and attract valuable new business.
Marquette Payton
Director, Practice Management Consultant
Connect with Us
Contact your Janus Henderson sales director about The Art of WOW and how it can help establish you as a thought leader, generate referrals and deepen client relationships.
Connect with Us
Contact your Janus Henderson sales director about The Art of WOW and how it can help establish you as a thought leader and drive deep client loyalty by creating meaningful moments that clients talk about.
The Book of WOW
How well do you rate the client experience you create? Download The Book of WOW to learn how to drive deep client loyalty in a commoditized world.
What’s in The Book of WOW?
- Learn a step-by-step process that can turn high-value, affluent clients into your biggest fans
- Find out how to create deeper connections with your clients with techniques to tailor your communications to resonate best with theirs
- Discover how to spot key opportunities to deliver WOW experiences to your clients by creating meaning-making moments with what matters most to them
