Key takeaways:
- While AI use is common, respondents see barriers to using it for investment decision making, including potential for biased recommendations, concerns about data security, a preference for traditional methods, and lack of trust in AI-driven recommendations.
- Most investors would feel good or neutral about their advisor using AI to create educational content or handle administrative tasks, but comfort levels drop considerably when AI is used for more complex or personal activities, such as responding to clients’ emails or using AI to provide investment recommendations.
- Nine in 10 investors have at least some concerns about investing in AI, with the most common fear being that AI won’t live up to the hype. But while 67% are worried about an AI bubble in the next 12 months, 61% expect AI will have a positive impact on returns over the next five years.
In 2026, Janus Henderson Investors surveyed 1,000 U.S. affluent and high-net-worth investors, in partnership with independent research firm 8 Acre Perspective, to gauge views on artificial intelligence. The study explored personal use of AI in financial decisions, comfort with advisors using AI, and sentiment toward investing in AI-related companies. The findings revealed three key themes with important implications for financial advisors.
Download survey findings
All opinions and estimates in this information are subject to change without notice and are the views of the author at the time of publication. Janus Henderson is not under any obligation to update this information to the extent that it is or becomes out of date or incorrect. The information herein shall not in any way constitute advice or an invitation to invest. It is solely for information purposes and subject to change without notice. This information does not purport to be a comprehensive statement or description of any markets or securities referred to within. Any references to individual securities do not constitute a securities recommendation. Past performance is not indicative of future performance. The value of an investment and the income from it can fall as well as rise and you may not get back the amount originally invested.
Whilst Janus Henderson believe that the information is correct at the date of publication, no warranty or representation is given to this effect and no responsibility can be accepted by Janus Henderson to any end users for any action taken on the basis of this information.