Our people commitment

Flexibility with Trust

Truth builds trust - and trust makes flexibility work for everyone

When people know what's expected and feel trusted to deliver, they have greater freedom to work in ways that support great performance and life outside work.

We believe trust starts with clarity


When expectations are clear, people have greater freedom to decide how to best deliver.

Know what’s expected

Clear priorities, goals and open communication help you understand where to focus.

Be trusted to deliver

We empower our people to use their judgement, make decisions and take ownership of their work.

Be accountable for outcomes

Trust is strengthened through shared responsibility – delivering results, supporting your team and keeping clients at the centre.

Flexibility for you and your team


Flexibility looks different depending on your role, team and location. Here are some ways we help our people balance flexibility with connection, collaboration and performance.

Hybrid working

For roles that allow, our hybrid approach combines the benefits of being together in person with the flexibility to work away from the office. It helps us stay connected, collaborate effectively and deliver our best work.

Flexibility around your day

Flexibility isn’t only about where you work. Where roles allow, we support flexibility around working hours and schedules, helping people balance work with the realities of everyday life.

Trust at team level

The best flexibility is built together. We encourage open conversations between colleagues and managers about how and where work gets done most effectively — balancing individual needs with those of the team and our clients.

Support as life changes

Life doesn’t always fit neatly around work. Whether it’s caring responsibilities, family commitments, health needs or changing personal circumstances, we aim to support our people through different stages of life and career.

Space to switch off

Doing great work requires time to recharge. We value personal time, wellbeing and recovery, and encourage sustainable ways of working that support long-term performance.

Extra time for what matters

Alongside annual leave, colleagues receive a Birthday Day, Brighter Future Day and Community Investment Time — dedicated time to celebrate, recharge, give back or invest in what matters most to them.

Join a workplace built on trust


Do your best work in an environment where expectations are clear, people are trusted to deliver and flexibility supports performance.

See our open roles