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Investment Trusts

Cookie policy

This is the Cookie policy of Janus Henderson Investors (also referred to throughout this policy as ‘Janus Henderson’, ‘we’, ‘us’, or ‘our’). By Janus Henderson Investors we mean Janus Henderson Group Plc (reg. 101484) and its subsidiaries. When you visit our websites, we or a third party service provider may collect technical and navigational information. This is done through the use of cookies. A cookie is a small data file that is sent by a website’s server to your browser and stored on the hard drive of your computer (or internet enabled device).

1. How we use cookies

We collect information about your computer including your Internet Protocol address (“IP address”), operating system, browser type, pages visited and average time spent on our websites. We use this information for a variety of purposes, such as maintaining the security of your online session, online advertising of our products and services, facilitating site navigation, improving our websites’ design and functionalities, and personalising your experience. On their own cookies do not contain or reveal any personally identifiable information. However, if you choose to furnish us with any personal or financial information, this information can be associated with the data collected by the cookies.

2. Cookies we use

Strictly necessary cookies: Generally, these cookies are essential and required for the operation of our website. They include cookies that enable you to log into secure areas of our website and help ensure the content of the pages you request load quickly. Without these cookies, you will not be able to access our online services (e.g. our website or a service on our website) which you have requested.

These cookies (by way of a non-exhaustive list) cannot be disabled.

Cookie(s) NamePurposeProvider(s)Lifespan
Allows us to set cookies accordingly to the user’s consent and hide the cookies banner once the user has had an opportunity to read and acknowledge it.OneTrust
Janus Henderson
1 year
1 year
liveshareThe purpose of the cookie is for GDPR. When a user received a Livesend from Seismic, they have two options to view the content, 1) accept and be tracked and 2) continue without tracking. Once a user has selected one of the two paths, the cookie is placed on the user’s computer to save that preference so that a returning user wouldn’t have to make the selection again.Seismic90 days
JSESSIONIDA general purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.Janus HendersonSession
_cfruidUsed to identify trusted web traffic.CloudflareSession
_RequestVerificationToken_LwAssociated with websites and applications built using ASP.NET MVC technology in association with anti-forgery method to prevent cross site request forgery in user forms.Janus HendersonSession
PHPSESSIDCookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables.Janus HendersonSession
SessionAuthenticates users for the duration of their browser session in the event they log in to the content platform.TurtlSession
i18nextThis is a Microsoft MSN 1st party cookie that ensures the proper functioning of the website.Janus HendersonSession
JSESSIONIDCollects information such as the browser type, language preference, referring site, and the date and time of each visitor request. This is to understand how visitors are using the website.Qumu14 days
BIGipServersecureaccountview-5000Used to manage sessions on load balanced servers, to ensure user requests are routed consistently to the correct server.F5Session
_dc_gtm_UA-xxxxxxxxThis cookie is associated with the loading of scripts and code into a page. It is also an identifier in association with Google Analytics account.Google Tag ManagerLess than 1 day
freshworks-s360-vidAn interactive web chat that allows our clients to ask questions to JHI third party administrator.Freshchat1 year
XSRF-TOKENThis cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.Janus HendersonLess than 1 day
ASP.NET_SessionIdMicrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.Janus HendersonSession
LPSID-nnnnnnnnEnables online chat functionality with site visitors.LivePersonSession
pardot_sessionManages subscriptions and login. If disabled, user cannot login and manage subscriptions.PardotSession
one_trustCookie for the chat plugin, if disabled, chat functionality will be broken.OneTrust1 year
Analytical/performance cookies: These cookies usage typically is limited to performance and website improvement. These cookies don’t collect any information that could be used to identify you – all the information collected is anonymous and is only used to help us improve the performance of our websites. A first party example is a cookie that allows us to both count visitors and see how visitors navigate our websites. This helps us improve the way our websites work (e.g. improve the usability to ensure visitors easily find what they want).

The analytical/performance cookies we use (by way of a non-exhaustive list) include:
Cookie(s) NamePurposeProvider(s)Lifespan
We use these Google Analytics cookies to collect information about how visitors use our websites, including the number of visitors, how they came to our websites and the pages they visited. This information is also used to help us improve our site.Janus Henderson2 days
Less than 1 day
90 days
2 years
Less than 1 day
Less than 1 day
6 months
JSESSIONIDAllows us to monitor the performance of our website and mobile applications.New RelicSession
These cookies record visitors’ passage through our website and use of our services. Used as a cache for a visitor’s actions. This ensures that all events are efficiently recorded even if a visitor takes many actions in rapid succession.BrightTalk180 days
Less than 1 day
gtm_isp_lookupThis Google Tag Manager cookie is used in conjunction with Google Analytics to help us filter out spam bots by ISP.Janus HendersonSession
String of randomly generated letters and digits used to identify a visitor of the site for metrics purposes.Janus HendersonLess than 1 day
These are cookies from Amazon Web Services that allow us to deliver our service seamlessly from multiple services using a load balancer.Janus Henderson7 days
_cfduidUsed to identify individual users behind a shared IP address and apply security settings on a per-user basis.CloudFlare30 days
KV_CLIENT_SESSION_IDQumu is a video platform that is used to create and distribute on demand video. Collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request for video platform.Qumu1 year
_pk_uidUsed for analytical purposes – provides industry benchmarks.Sophus393 days
Targeting cookies: These cookies can be first party or third party. They will always be persistent but time-limited cookies. Targeting cookies are used to send you relevant information and see which content you use. They do this by recording your visits to our websites, the pages you have visited and the links you have followed. We then use the information collected to tailor both our website and the relevance of our advertising displayed to your interests. In order to make our advertising displayed more relevant, we provide the information collected to advertising networks. Please note these cookies do not contain any of your personal or financial information.

The targeting cookies we use (by way of a non-exhaustive list) include:
Cookie NamePurposeProviderLifespan
tuuid tuuid_luUsed for analytics and advertising services.Demandbase2 years 2 years
_cfduidCreates Lead Flows for marketing and sales purposes.HubSpot30 days
pardot visitor_id##### visitor_id138921-hash visitor_id48111-hashThis is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes.Janus Henderson PardotSession 10 years 10 years 10 years
CONSENTThis domain is owned by Google Inc. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear.Google6475 days
lissc UserMatchHistory lang lidcThese cookies are used for tracking for marketing purposes. They enables us to gain insight into the types of users on our site based on LinkedIn profile data and allow for content sharing.LinkedIn1 year 30 days Session 1 day
__atrfs _atuvs xtcEnables visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising.AddThisLess than 1 day Less than 1 day 395 days
1P_JAR NIDAligns adverts to the content on the pages where its customer’s adverts appear.Google30 days 183 days
IDEReal time bidding advertising exchange.Doubleclick (a Google company)390 days
BscookieIdentifies page views of our visitors. Metadata (such as IP address information), timestamps, and events. All data is encrypted.  Cookie is stored in the visitor’s browser until they are either deleted or expired (there’s a rolling six-month expiration from the visitor’s last visit).LinkedIn2 years
_gat_gtag_xxxxxxxxxxxxxxxThis Google Analytics cookie is used to distinguish unique users and throttle the request rate.Janus HendersonSession
lpv481111Provides lead generation services.Pardot1 day
uvcTracks how often a user interacts with AddThis.AddThis395 days
A3 BSearch / AdvertisingYahoo366 days
locStores the visitors geolocation to record location of sharer.Addthis395 days
readerIdUsed to recognise users when they return to the website.Turtl4 days
Functional cookies: These cookies can be first party or third party, session or persistent cookies. These cookies allow us to provide you with a more personal experience so that you do not have to reset your preferences each time you visit one or more of our websites. To deliver a more personal experience, they enable us to personalise content for you, greet you by name, and remember your preferences (e.g. your choice of language or region).

The functional cookies we use (by way of a non-exhaustive list) include:
Cookie NamePurposeProviderLifespan
optimizelyEndUserIdRecords visitors’ passage through our website. Stores a visitor’s unique Optimizely identifier. It’s a combination of a timestamp and random number.BrightTalk180 days
_cfduidEnsures that all third-party specific features and functionality are added to the site correctly.HubSpot Qumu30 days
pnctestSupports our webinar service by helping to establish a connection with the visiting device.BrightTalk3766 days
optimizelySegmentsRecords visitors’ passage through our website and use of our services. Records the visitor’s Optimizely Classic segments: browser, campaign, mobile, source type, and any custom dimensions that the user may have configured.BrightTalk180 days
cookietestAllows us to see if the browser is set to block or allow cookies.Janus HendersonSession
_gidUsed to distinguish users.BrightTalk1 day
LPSessionID LPVIsitorIDThe main business activity is for Online Chat/Customer DataLivePersonSession 1 year
_atuvcEnables visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.AddThis394 days
sessionidString of randomly generated letters and digits used to identify a user’s session.Janus HendersonSession
isAuthenticatedUsed to understand website interactions.Turtl2914536 days
sessionlastupdatedA number representing the time of the last user operation in the current session.Janus HendersonSession
cookies_acceptedAccept cookie popup, if disabled, pop up will keep on appearing.Janus Henderson1 year
site_gate_cookieModal window to see website, if disabled, modal will keep on appearing.Janus Henderson1 year

3. Additional information about cookies

A number of terms used in this Cookie policy are defined below. These definitions are based on those used in the ICO guidance.

First and third party cookies – whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First party cookies are those set by a website that is being visited by the visitor at the time – the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than that of the website being visited by the visitor. If a visitor visits a website and another entity sets a cookie through that website this would be a third party cookie.

Session cookies—these cookies allow website operators to link the actions of a visitor during a browser session. A browser session starts when a visitor opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Persistent cookies – these cookies remain on a visitor’s device for the period of time specified in the cookie. On the date specified in the expiration, the cookie will be removed from the visitor’s disk unless deleted before by the visitor.

4. Managing cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. You can manage cookies that are placed on your browser by activating the setting on your internet browser that allows you to refuse the setting of some or all cookies.

For more information about how to do this, you can use the following links for guidance: Disable/enable Adobe cookies, Control Google web analytics and cookies (browser add-on), Control all cookies with your browser (please note some parts of the website will not function when all cookies are disabled), and Understand Google’s use of advertising cookies.

We understand that some internet browsers have incorporated ‘Do Not Track’ features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. This is different from blocking or deleting cookies, as browsers with a ‘Do Not Track’ feature enabled may still accept cookies. Our websites do not currently recognise and respond to ‘Do Not Track’ requests.

If you have questions on our use of cookies, please get in touch at .