The Art of WOW

Driving Extreme Client Loyalty

Paintbrush_Sparklers_WOW 660x440
How well do you rate the client experience that you create? Are you and your team continually delivering WOW experiences, especially to those clients who matter most?

Every financial professional knows it’s impossible to control the markets. But the most successful also know they have the power to control the most important tool for building their business - and it’s not performance.

Developed with internationally recognized client experience expert Dr. Joseph Michelli, Janus Henderson’s The Art of WOW program empowers you to drive deep client loyalty - the kind that creates clients for life. Learn how to systematically exceed client expectations by creating meaningful, unforgettable moments that clients talk about and attract valuable new business.

Connect with Us

Contact your Janus Henderson sales director about The Art of WOW and how it can help establish you as a thought leader and drive deep client loyalty by creating meaningful moments that clients talk about.

Contact us

The Book of WOW
Our Experts
Our Experts
Bryan Powell HeadshotBryan Powell
Senior Director, Practice Management
Marquette Payton HeadshotMarquette Payton
Director, Practice Management Consultant
Get in contact with our team.
Contact your Janus Henderson sales director
about The Art of WOW to learn how you can drive extreme client loyalty.

Contact us
The Book of WOW

Knowledge Studio

Experience our most popular programs on your own time.

Client experience for the modern financial professional

Actionable steps to help advisors take charge of their client experience (CX).

Financial Professionals need to rethink stress

Financial professionals need to rethink stress

The first Wednesday in November is designated as National Stress Awareness Day but managing stress and the impact it can have on our mental and physical health is a year-round effort.

The Art of WOW in the age of CX

The client experience, or CX, is a key competitive advantage for financial professionals who want to stand apart from the competition.