Contact Us

Whenever you need to, there are a number of ways you can contact us.

By Phone

Call A Janus Henderson Representative

Weekdays, 9 a.m. - 6 p.m. ET

Speak with our Investment Consultants

We offer free investment advice for your IRA accounts.
Call our licensed Investment Consultants at 800.525.5113 Weekdays, 9 a.m. - 6 p.m. ET, or click Direct Advice to learn more.

For 24-Hour Automated Assistance
(Janus Henderson XpresslineTM)

Access your account balances, daily prices, transactions, performance information and much more.
Your Janus Henderson XpressLine™ PIN may not be the same as your password for

For Janus Henderson Shareholders Living Abroad

Call our international toll-free numbers

For Deaf and Hard of Hearing People

Weekdays, 9 a.m. - 6 p.m. ET

By Email

Can’t find what you’re looking for? We’d be glad to give you a hand. Please do not send account or Social Security numbers over email.

Email Us

For account specific questions, please login and
contact us via the

Secure Message Center

By Mail

Regular Mail

Janus Henderson
PO BOX 219109
Kansas City, MO 64121-9109

Overnight or Certified Mail

Janus Henderson
430 W 7th Street Suite #219109
Kansas City, MO 64105-1407

By Fax

Please refer to your form or application for special instructions before submitting via fax.