Contact us
Connect with us
Call a Janus Henderson representative
For general questions about your account:
Weekdays | 9 a.m. – 6 p.m. ET
Investment consultants
We offer free investment advice for your IRA accounts. To learn more, visit Direct Advice, or call our licensed investment consultants:
Weekdays | 9 a.m. – 6 p.m. ET
24-hour automated assistance
Janus Henderson Xpressline™ — access your account balances, daily prices, performance information, and much more.
Your Janus Henderson XpressLine™ PIN may not be the same as your password for janushenderson.com.
For Janus Henderson shareholders living abroad
Call our international, toll-free numbers.
Other ways to reach us
By email
Can't find what you're looking for? We'd be glad to give you a hand—email us.
Please do not send account or social security numbers over email.
For account-specific questions, please log in and contact us via the Secure Message Center.
By fax
Please refer to your form or application for special instructions before submitting via fax: 877-319-3852.
By mail
Regular mail
Janus Henderson
PO Box 219109
Kansas City, MO 64121-9109
Overnight or certified mail
Janus Henderson
801 Pennsylvania Ave, Suite 219109
Kansas City, MO 64105-1307
Get investment advice—at no extra cost
Speak with licensed investment consultants and get free guidance tailored to your retirement goals.
Want to understand how investment advice works?
Learn how our consultants can help you plan for retirement and what to expect before you speak with someone.
Learn about Direct AdviceThere are no additional costs for advice beyond the underlying fund expenses.