How You Can Protect Your Accounts

Some of your strongest allies are your usernames and passwords. Studies have shown that more than 40% of people reuse the same passwords between different accounts! This makes a hacker’s job very simple. Don’t make your account easy to steal.

You can start by choosing a username that does not include personal data. Use something that’s not easy for someone else to guess. When it comes to passwords, or passphrases, the longer they are, the harder they are to break. Choose a phrase that you will remember. Be sure to include at least one special character and at least one number.

UPDATE YOUR JANUS HENDERSON CREDENTIALS

Update your Janus Henderson username or password when you log into your account by clicking Log in at the top of the page. After logging in, you can update either by clicking on Account Profile. It’s recommended that you update your password regularly.

Once you feel you’ve got a solid username and password, make sure your contact information is updated for all your accounts (go to your Account Profile). You’ll want a financial institution to be able to contact you right away if it suspects any fraudulent activity on your account.

USERNAMES AND PASSWORDS

Never share you credentials. This includes usernames, passwords, ATM PINs and answers to online security questions. Don’t share sensitive information over email, text or chat – and be aware of anyone who calls you requesting this information. Most financial institutions, including Janus Henderson, will never call you to request personal information.

BROWSER SECURITY

Don’t let your computer share too much. Whenever you are connected to the internet there’s a chance you’re sharing information you don’t want to. Start here: make certain that your connection is encrypted when you enter your password. An encrypted site will show a padlock icon in the address bar. Second, when your internet browser asks to save usernames and passwords, say no.

WI-FI

Be aware that with the convenience of public Wi-Fi comes risk. In order to be accessible to many users, public Wi-Fi sacrifices some of its security components and it’s possible that someone may have broken into the system. So, if you have to transmit sensitive information, make sure you do it on a secure network. This goes for phones and handheld devices, too! You’re better off logging into your financial accounts on your data plan as opposed to a public Wi-Fi account.

In addition to adding a password to your computer or device, you should always keep your software updated with the latest security patches.

For your computer

Always use the most up-to-date browser when you’re online. You can download the latest versions of these popular browsers: Chrome, Firefox, Internet Explorer and Safari. Malware detection software and anti-virus programs that are up to date are great ways to keep your computer free of threats.
Be very wary about using kiosk or public computers to perform financial transactions. They may not be up to date or may even be compromised.

For your phone or device

You can keep your phone and apps updated, as well. Many updates address security issues – some financial apps won’t even work until an update is installed. Some phones and devices have security apps that run in the background and warn you of potential problems. At other times, your operating system offers updates that patch security problems on their own.
If your phone or device is stolen or lost, use the “find my phone” or “wipe memory” function so no one else can break through your password and access sensitive information.

Scammers come in all forms. They can call, ring your doorbell, send you emails or letters and even hack into your Wi-Fi network. They copy legitimate emails and websites and can display fake phone numbers on your caller ID. It’s called phishing and one slip up can cost you your financial identity! Never provide personal information over email – it is not secure – and always be sure you're sharing with someone who is trusted. Remember – thieves work very hard at appearing trustworthy.

BUILD A VIRTUAL FORTRESS AROUND YOUR PERSONAL DATA

• Monitor your statements regularly.
• Check your credit report regularly.
• Cross-shred important paperwork.
• Keep your Social Security number protected. Ask why it is needed, how it will be used and what will happen if you don’t give it up when asked.
• Janus Henderson Representatives will verify your Social Security Number when you call us.
• Keep personal information away from social media.
• Treat your mobile device and laptop like cash.