Frequently asked questions
Contact information
Contact us provides contact details at Janus Henderson for the different investments we offer.
If your account is administered by another provider (for example, a fund supermarket), you should contact them with any questions about it. Their contact details should be listed on your paperwork from them. However, do please contact us if you have general questions about the investments we manage for you.
If you hold a share certificate from an investment trust company, you should be directly registered with its registrar. You will need to contact the registrar about anything to do with registration (such as change of your address, change of your bank details for dividend payments). But please Contact us if you have general questions about the investment trusts we manage for you.
To keep client accounts safe and to comply with the regulatory requirements around customer due diligence, we need to confirm the identity and address of clients.
We do this because:
- It helps to keep accounts secure and protect against fraud.
- We need to adhere to legal and regulatory requirements. Identity verification is seen as key in helping to prevent money laundering and terrorist financing.
- It ensures we can contact you and provide you with the best service.
How do we verify your identity?
Often, we can do this electronically, but we may need you to send us documents that prove who you are. Copies of documents you send to us will need to be certified, i.e. an authorised person will need to verify that the copy is a true and accurate copy of the original.
You will typically need to send us two documents, one evidencing your identity and a different document evidencing your address.
We have produced a comprehensive Identity Verification Guide that explains in full what you need to do to confirm your identity and address. There is a slightly different process depending on whether you are a UK resident or a non-UK resident. Both are covered in the guide.
If you have any queries or need help, please contact us using any of the methods on page 7 of the guide.
If we directly administer your OEIC, unit trust or ISA account, you can inform us of a change of address by post or you can inform us online if you use the myJanusHenderson service.
Post
You should give us a written instruction about your change of address, telling us:
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The account number(s)
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Investor name(s)
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Your old address
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Your new address
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The signature of the investor(s)
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You should also include evidence of your new address, e.g. a utility bill.
Please send this to:
Janus Henderson Investors
Po Box 9023
Chelmsford
CM99 2WB
Online
myJanusHenderson enables UK-based investors to manage and monitor their Janus Henderson OEIC, Unit Trust and ISA accounts online. Through myJanusHenderson you can amend your personal details, including your address. Page 6 of the Identity Verification Guide has more information on how to go about this.
Telephone
If you are a UK resident you might be able to change your address by calling 0800 832 832 (from abroad: +44 1268 443 914). We will conduct a digital identity check against your new address. If it passes, we will let you know and update our records accordingly. If not, you will need to use the post or online options set out above.
We may record telephone calls for our mutual protection, to improve customer service and for regulatory record keeping purposes.
Janus Henderson are trying to contact clients who held investment products (ISA, PEP, OEIC & Unit Trusts) with us or a company that was either part of the wider group or companies that were acquired (please see list below). This is because, in some cases we have lost touch and are making efforts to re-engage with our clients.
Companies that were part of or acquired by Janus Henderson
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Aberdeen Asset Management - Funds acquired prior to June 2003
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Edinburgh Fund Managers - Funds acquired prior to June 2004
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Exeter Fund Managers - Funds acquired prior to Jan 2004
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New Star Investment Funds Limited
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Henderson Investment Funds Limited
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Henderson Global Investors Limited
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Pearl Group
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NPI Group
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Gartmore Investment Limited
What do I need to do?
The required action is detailed within the letter we have sent you. If you do require any further information before being able to reply please call us on 0800 832 832.
Unclaimed client money is money we hold in respect of clients with whom we no longer have contact or who have not cashed distribution or redemption cheques that were sent to them. We are actively trying to unite these clients with any money that may be owed to them. If you were a client of Janus Henderson Fund Management UK Limited and have lost contact with us then please provide updated contact details by calling our customer services team on 0800 832 832 or by writing to us at Janus Henderson Investors, PO Box 9023, Chelmsford, CM99 2WB. We may be holding an amount of client money that we have been unable to contact you about. Please note investors will be required to verify their identity before any unclaimed client money can be returned.
Janus Henderson Fund Management UK Limited participates in the Dormant Assets Scheme established under the Dormant Assets Act 2022. Under this scheme, Janus Henderson Fund Management UK Limited is in certain circumstances permitted to transfer unclaimed monies to a Dormant Assets Fund Operator. A Dormant Assets Fund Operator is a not-for-profit organisation authorised and regulated by the Financial Conduct Authority. The aim of the Dormant Assets Scheme is to distribute unclaimed monies for the benefit of the community, whilst also protecting investors rights to reclaim their money at any time.
We may record telephone calls for our mutual protection, to improve customer service and for regulatory record keeping purposes.
Product information
These are collective investment schemes that enable investors to spread their investment risk and benefit from professional fund management.
Janus Henderson offers a wide selection of investment funds which enables you to choose the regional focus (e.g. UK or worldwide), the asset class (e.g. bonds or equities) and objective (e.g. growth or income).
An ISA is like a wrapper that protects your investments from income and capital gains. So it enables you to hold investments tax-efficiently.
Stocks and shares ISAs provide the following tax benefits:
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Any gains from the underlying investments in your ISA are free from capital gains tax.
- No income tax is payable on distributions or dividends from the underlying investments in your ISA.
We offer stocks and shares ISAs that are only available to investors aged 18 years or over who HMRC regards as resident in the UK for tax purposes.
We do not offer junior ISAs (for children below 18) or cash ISAs.
Please note that only UK domiciled funds provided by Janus Henderson can be held in the ISA.
Typically, these are the features of most of our investment trusts:
- They invest in shares and securities of other companies that trade on stock markets worldwide.
- They are listed on the London Stock Exchange.
- An independent board of directors oversees each investment trust.
- A fund management firm (Janus Henderson) is appointed to manage the portfolio.
- Their shares are traded on the open market.
- Many investment trusts have a long heritage – the Bankers Investment Trust was launched in 1888.
A fund may generate income from its underlying investments. The fund may pay out or reinvest this income, depending on the type of shares or units held.
When you hold accumulation shares/units, you are normally looking for growth. The fund reinvests all the income to maximise growth potential, increasing the value of the shares/units. The number of shares/units does not change.
When you hold income shares/units, you are normally looking for income. So you can choose to have the income paid to a nominated bank or building society account. Alternatively, you can reinvest the income to purchase additional income shares/units. If a particular fund does not offer accumulation shares/units, the income can be reinvested to purchase more income shares/units.
There are a number of ways to obtain a valuation:
1) You can ask us by phone or by writing to us - Contact us
2) You can check online via myJanusHenderson – you will need to register for this service if you have not already done so.
For security reasons, Janus Henderson does not send valuations by email.
We send OEIC and unit trust statements twice yearly, showing the value of your holdings as at 30 June and 31 December. You should receive them about 30 business days after the valuation dates. The statements include details of any transactions during the six-month period.
If you need an urgent valuation, please see How can I get a valuation of my investment? section above.
If you would like to raise a concern about any part of your dealings with us, you can contact us by writing to the Complaints Officer, or you can phone or email us. Our contact details are in the link below:
Janus Henderson contact details
We will deal with your complaint through our internal complaints procedures. If you are dissatisfied with our response, you may refer your case directly to:
Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website:www.financial-ombudsman.org.uk
Yes, our business with you is covered by the Financial Services Compensation Scheme. So you may be entitled to compensation from the scheme if we cannot meet our obligations. The kind of cover depends on the type of business and the circumstances of the claim. The levels of compensation are set by the Government and can change. You can find out more about compensation arrangements from:
Address: Financial Services Compensation Scheme, PO Box 300, Mitcheldean, GL17 1DY.
Telephone: 0800 678 1100
Email: enquiries@fscs.org.uk
Online holdings
myJanusHenderson enables UK based investors to manage and monitor their Janus Henderson OEIC, Unit Trust and ISA accounts online:
myJanusHenderson enables you to:
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View details of your investments and transactions
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Buy, sell and switch investments securely
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Review or amend your personal details
Please note: This service is not available to overseas clients; although existing registered UK investors who move abroad will have read-only access.
If you hold your investment with another provider, they may provide a similar service to myJanusHenderson.
Dealing
New investors can invest in our OEICs, unit trusts or ISA by post or telephone.
Please ensure that you have read the relevant KIID (Key Investor Information Document) and Additional Information Document for the fund that you wish to invest in. These detail the terms and conditions, risks and charges for the respective investment.
The following information relates to our UK-domiciled funds.
Post
You need to complete the relevant application form and post it back to Janus Henderson with a cheque from your own account. You can download our forms from the link below:
OEIC/Unit trust application form
KIID documents
[The name of the fund can be typed in the search or OEIC or Unit Trust can be selected in the Investment Type (top left) to filter]
Additional Investor Information document
Phone
To invest over the telephone, you must have cleared funds on a debit card to buy an OEIC, unit trust or ISA. Our telephone dealing line is 0800 832 832.
For information on Luxembourg (SICAV) or Ireland domiciled funds, please contact our administrators: https://www.janushenderson.com/en-gb/investor/contact-us/#sicavs-and-iics
You can top up your existing OEICs and Unit Trusts holdings by post or telephone or online.
Please ensure that you have read the latest KIID and Additional Information Document for your investment.
The following information relates to our UK-domiciled funds.
Post
Please download, print, complete and return the Application To Top Up Form which is available in the following link:
Top up a OEIC/unit trust investment
If you want to top up your existing ISA holdings by post and have not invested in an ISA in the current tax year, you will need to complete an ISA application form:
Phone
To top up over the telephone, you must have cleared funds on a debit card to purchase an OEIC/Unit Trust. Our telephone dealing line is 0800 832 832.
Online
You can top up online via myJanusHenderson or see section on "Can I view my account online?" above.
For information on Luxembourg (SICAV) or Ireland domiciled funds, please contact our administrators: https://www.janushenderson.com/en-gb/investor/contact-us/#sicavs-and-iics
The following information relates to switches within the UK-domiciled Janus Henderson fund range.
You can instruct us to switch an existing OEIC, unit trust or ISA holding by post, phone or fax or online. Please ensure that you have read the latest KIID document and Additional Information Document for the fund you wish to switch to.
Post
Please download, print, complete and return the Application To Switch form
Phone
Please call our telephone dealing line on 0800 832 832.
Online
You can switch online via myJanusHenderson (see above section on "Can I view my account online?").
If you are switching to an income share class, we will automatically reinvest the income unless you give us instructions to pay out the income.
It is not possible to switch between UK-domiciled funds and offshore-domiciled funds.
For information on Luxembourg (SICAV) or Ireland domiciled funds, please contact our administrators: https://www.janushenderson.com/en-gb/investor/contact-us/#sicavs-and-iics
The following information relates to our UK-domiciled funds.
It is possible to sell by telephone, post, online or fax.
Phone
Please call our telephone dealing line on 0800 832 832.
Post
Please download, print, complete and return the Withdrawal Form
Online
You can sell online via myJanusHenderson or see above section on "Can I view my account online?"
If you have an existing direct debit, please also tell us whether to stop or continue it.
For information on Luxembourg (SICAV) or Ireland domiciled funds, please contact our administrators: https://www.janushenderson.com/en-gb/investor/contact-us/#sicavs-and-iics
The following information relates to our UK-domiciled funds.
You have several options:
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You can complete and post us a Direct Credit Form.
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You can send us a letter giving a clear instruction to pay the income to a bank account or building society account.
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Please include your name, address, account number, sort code, roll number (for a building society account) and signature.
You will need to provide proof from your bank or building society that the receiving account belongs to you. Please send us an original or certified copy of your bank statement, dated in the last three months.
For details on how and who can certify the paperwork, please see How is my account affected by UK Anti-Money Laundering requirements?
The following information relates to our UK-domiciled funds.
You can make the first monthly investment by personal cheque drawn on the same account as your direct debit. Alternatively, we can collect the first payment by direct debit but first you have to send us an original bank or building society statement (no more than 3 months old). This is to prove that the account belongs to you.
The investment options form details the funds, share/unit classes and minimum amounts that a direct debit can be set up for.
Please make sure we receive any direct debit instruction form at least 13 working days before the collection date (which is the 1st or 15th of the month).
For investments held outside an ISA
Post
Please complete, sign and return the appropriate application form including the attached direct debit mandate form.
OEIC/unit trust application form
Additional Investor Information Document
Online
It’s easy to set up a regular savings amount via myJanusHenderson or see the section "Can I view my account online?" above
For investments held within an ISA
Post
If you do not have an ISA with Henderson for the current or previous tax year, you will need to complete an ISA application form, It includes a direct debit instruction.
If you do have an ISA with Henderson for the current or the previous tax year, these are the steps:
1. Complete and sign the direct debit instruction form (section 6) of the ISA application form.
2. Provide a signed written instruction to put the regular savings amount into your ISA. Your instruction must include your name, address, existing account number, the fund you wish to invest in, the direct debit amount and confirmation that you have read the latest KIID and the Additional Information Document.
Online
It’s easy to set up a regular savings amount via myHenderson or see the section "Can I view my account online?"
The following information relates to our UK-domiciled funds.
If you sell your holding, the date that we would release the proceeds to you would be 4 working days from the trade date (also known as T+4) as long as we do not need any further paperwork from you. Please note that BACs payments will take an additional 3 working days from the release date to reach clients’ bank accounts.
Under UK law and regulations on preventing money laundering and terrorist financing, we must verify our clients’ identity. In certain circumstances we may need you to provide more information to verify your identity. If so, we will write to you before we send you any proceeds.
If we ask for more identity information, the list below details the documents we can accept. We must receive one piece of evidence to verify your name and another to verify your address, so two separate pieces in all.
Please supply one document from each section below. The same document cannot be used to cover both sections, and they must each come from a different source.
SECTION ONE: Evidence of personal identity
- Current signed passport.
- Current signed UK / EEA photo-card driving licence (full or provisional), or blue disabled driver’s pass.
- Current full UK driving licence (old version), provisional licences are not accepted.
- Recent evidence of entitlement to state or local authority funded benefit, including housing benefit and council tax benefit or state pension (dated within the last year).
- Most recent HM Revenue and Customs tax coding notification, assessment or statement.
- Shotgun or firearm licence.
- Residence permit issued by the Home Office to EU nationals.
- EEA member state identity card.
- Self-employed registration cards for individuals and partnerships in the construction industry: CIS3 (partner); CIS4 (P); CIS4 (T); CIS5; CIS6
SECTION TWO: Evidence of address
- Local authority tax bill (valid for current year).
- Current signed UK / EEA photo-card driving licence (full or provisional).
- Current full UK driving licence (old version), provisional licences are not acceptable.
- Solicitor’s letter confirming house purchase or land registry confirmation.
- Local council rent card or tenancy agreement.
- Recent evidence of entitlement to a state or local authority funded benefit, including housing benefit and council tax benefit or state pension (dated within the last year).
- Utility bill, no older than 3 months (not printed from the internet) or a certificate from a supplier of utilities confirming the arrangement to pay for the services on pre-payment terms.
- Most recent HM Revenue and Customs tax coding notification, assessment or statement, if not used in list 1.
- Northern Ireland voter’s card.
- Recent system – generated or signed documentation (not printed from the internet) from a regulated financial sector firm indicating that an account / investment / insurance relationship exists and which includes the account holder’s address.
We recommend you do not send original items of valuable personal identity (e.g. passports, driving licences of benefit books). Instead, please arrange for copies of the documents to be certified.
CERTIFICATION OF DOCUMENTS
JHI will accept certifications from the following parties:
- A qualified lawyer or attorney, registered with the relevant national professional body;
- A qualified accountant, registered with the relevant national professional body;
- A Notary Public or a member of the judiciary;
- An FCA approved person;
- A serving Police Officer (include collar number and full address of their police station);
- A Bank Branch Manager may certify an online bank statement of the relevant Bank;
- An officer of an Embassy, Consulate or High Commission of the country or territory of issue of the document;
- A chartered secretary registered with the Institute of Chartered Secretaries and Administrators;
- A Commissioner of Oaths.
Individuals within the above categories must be verifiable via an official online website (please save a screen print with the details of the certifier showing the current date).
Suggested wording
For photographic ID: “I hereby certify this to be a true and accurate copy of the original document which I have seen and that this is a true likeness of [insert the name of the document holder]”.
For non-photographic ID: “I hereby certify this to be a true and accurate copy of the original document which I have seen”.
The document certifier
- Must provide the certification directly on the copy of each document; these must be visible and legible on the certified copy.
- Must
- Clearly print his/her full name;
- State the capacity in which they are certifying the document, including the name of the firm;
- Provide contact details - official/professional email address and phone number;
- Provide the name of the institution or professional body that they are a member of including their membership number and where applicable provide their stamp/seal on the copy document; and
- Sign and date the copy document.
Important notes
- If documents are provided in certified copy form, the certification must be dated within the last three months.
- Documents that have been certified on the reverse of the document’s copy are not acceptable. The certifier needs to certify all pages.
Your tax rate and whether you are eligible for tax reliefs depends on your own personal circumstances and is likely to vary over time. The information below is based on our understanding of HM Revenue and Customs practice, which is subject to change. It summarises the UK tax position of investors who are UK residents, but please note that there may be other taxes that apply to the investment. We recommend that you take professional advice, particularly if you are taxed outside the UK.
Capital Gains Tax
If your total realised gains from all investments subject to Capital Gains Tax (“CGT”) do not exceed the annual exemption level you will not pay any Capital Gains Tax. The current CGT rate and annual exempt amount can be found at the HM Revenue & Customs website, www.hmrc.gov.uk. CGT does not apply to investments held within an ISA.
Income Tax
Distributions of income generated by a Fund are treated as income for tax purposes. Other than for Janus Henderson UK Property PAIF, this income can be one of two types, Interest distributions or Dividend distributions depending upon the nature of the Fund’s investments. Janus Henderson UK Property PAIF can, in addition, generate Property income distributions.
We have shown below the tax treatment for basic rate, higher rate and additional rate taxpayers for the three types of income.
Interest distributions
A personal savings allowance exempts from tax the first £1,000 of annual interest received by basic rate taxpayers. The exempt amount is reduced to £500 for higher rate taxpayers and additional rate taxpayers do not receive an allowance. Total interest received in excess of the allowance in a tax year is subject to tax at the rates applying to interest (currently 20% for basic rate taxpayers, 40% for higher rate taxpayers and 45% for additional rate taxpayers).
Dividend distributions
The first £1,000 of dividend distributions received in each tax year will not be subject to income tax (the “dividend allowance”). Above this level, the tax rates applying to dividends will be 8.75% for basic rate taxpayers, 33.75% for higher rate taxpayers and 39.35% for additional rate taxpayers.
Property Income distributions (PID)
Individuals will typically receive PIDs net of basic rate tax (currently 20%). Basic rate tax payers will have no further liability to tax on the PID. Higher rate and additional rate tax payers will have further tax to pay on the gross PID (40% and 45% respectively) but both will receive credit for the 20% tax deducted at source.
Automatic Exchange of Information
In order to comply with legislation relating to the automatic exchange of information to improve international tax compliance (including the regimes commonly known as FATCA and the Common Reporting Standard), the Fund may be required to report to HMRC certain information about units held in the Fund by investors who are tax resident in the United States or a CRS participating country and to collect additional identification information for this purpose, including information to verify investors’ identity and tax status.
You can invest in our investment trusts through the share-dealing service of one of our partners or via a share-dealing service of your own choice.
Click here for details of our partners
It is not economically viable for us to do offer direct investment in these trusts. So we put you in touch with Partners who have a good history of offering these services.
Janus Henderson is not authorised to provide financial advice. We recommend that you speak to an independent financial adviser (IFA) if you need advice.
A useful website for finding an IFA is www.unbiased.co.uk. We are not linked to the website and are not responsible for any advice it may give.
Third party
A Letter of Authority is an instruction from a client authorising us to provide information about the client's account to a third party. The client in this instance is an investor who holds Janus Henderson funds directly with us.
Please note we will only accept a Letter of Authority for information purposes only, i.e. we can provide information about your account, but we will not accept instructions (such as buying or selling investments) from a third party appointed under a Letter of Authority.
You can find out more by reading the Letter of Authority guide and template.
The easiest way to do this may be to use our Letter of Authority guide and template, which explains what a Letter of Authority is and lays out our requirements in an easy-to-complete template. Instructions on how and where to send it are included within the guide.
The letter must be signed by the client and dated within six months from when we receive it.
If an account is held jointly, we will only be able to provide information to a third party if ALL joint holders have signed the Letter of Authority.
Sometimes the ability to manage our own financial affairs becomes too difficult. This might be because of illness, age, disability or an accident. In such circumstances you might want someone you can trust to make decisions for you.
A Power of Attorney is a legal document drawn up by an individual (“donor”) authorising one or more individuals (“attorney(s)”) to act on their behalf. The donor in this instance is an investor who holds Janus Henderson funds directly with us.
Information about how to set up a Power of Attorney can be found at the website below:
www.gov.uk/power-of-attorney
A Lasting Power of Attorney needs to follow a formal process and be registered with the Office of the Public Guardian in England and Wales. There is a slightly different process for Scotland and Northern Ireland. More information is available in our Power of Attorney Guide.
Once a Power of Attorney is in place, you can register it with Janus Henderson. Instructions on how to register the document with Janus Henderson are available in our Power of Attorney Guide, alongside more information.
Please note, we only accept a Power of Attorney relating to a donor’s Financial Affairs and not the one dealing with a donor’s Health and Welfare. You will need to send us the original Power of Attorney document or a certified copy, although in some cases we may be able to get the information we need digitally using the government’s Lasting Power of Attorney access code. Again, this is explained fully in the Power of Attorney Guide.
To ensure we have all the information we need to support the registration of the Power of Attorney, it may also be useful to send us the Power of Attorney registration support form. By completing the applicable sections of this form, you can help remove some of the frictions we face from missing information and make the process more efficient.
Deceased
Investments form part of your estate on death. When we receive the death certificate and sealed grant of probate or letters of administration, we may sell the investment for the benefit of the estate or re-register it in the names of the executors or administrators of the estate or a beneficiary.
We have created this guide to explain the options available in relation to investments held by Janus Henderson that form part of the estate.
We recognise that losing someone close to you is difficult. So having to deal with financial practicalities can often add stress to the situation.
That is why we want to make the process of dealing with the investments of a deceased investor as straightforward as possible.
Check the investments are held directly with Janus Henderson
It is important to ensure that the investor held an account with Janus Henderson directly. Their correspondence should help identify this such as a letter from us or an investment statement from us.
Otherwise, you need to correspond with the correct provider (e.g. a fund supermarket) or a registrar (e.g. where investment trust share certificates are held). We can only deal with investments held directly with us.
If the investor held an account directly with Janus Henderson
We have created a useful Estate Management Guide which explains the options available and the various steps you might need to take in dealing with the investments. Within the document are answers to frequently asked questions and links to relevant forms you might need to complete.
If you would prefer to receive a paper copy of the guide, please contact us using any of the methods below and we will send you a copy. We can also send you forms at a later date once you are clear on the options you wish to follow, or you can download them yourself using the links within the guide.
Post
Janus Henderson Investors
PO Box 9023
Chelmsford
CM99 2WB
Email
support@janushenderson.com
Telephone
From the UK: 0800 832 832
From outside the UK: +44 1268 448 639
We may record telephone calls for our mutual protection, to improve customer service and for regulatory record keeping purposes.
Additional resources
If you need additional information or advice, there are many organisations that can provide practical or emotional support. Below are a few links you may find helpful.
Practical support
Gov.uk
You can find guides on what to do when someone dies at Gov.uk. You may also find it useful to use the government’s Tell us once service which lets you report a death to most government organisations in one go.
Citizens Advice
This independent organisation offers impartial, confidential advice for free on a variety of matters including the practicalities of dealing with a death such as wills and inheritance. You will find information about what to do after a death “Death and wills” under the Family tab at the top of their webpage. There are different links for England, Northern Ireland, Scotland, and Wales.
Emotional support
Cruse Bereavement Support
If you need help with grief, the Cruse Bereavement Support helpline is available weekdays (times vary) on 0808 808 1677 (calls are free) or you can visit their website.
Samaritans
If you need someone to talk to then trained volunteers at Samaritans can be a friendly voice. Their helpline is 116 123 (Monday to Sunday at any time). Calls to the Samaritans are free.
It is important to ensure that the investor held an account with Janus Henderson directly (their correspondence should help identify this). Otherwise, you may have to register the death again with the correct provider (e.g. a fund supermarket) or a registrar (e.g. where investment trust share certificates are held).
If the investor held an account directly with Janus Henderson, please send us original documents confirming the death (e.g. death certificate, grant of probate, letters of administration). Include a covering letter that details the investor’s name, address and account number as well as your own name and address
For OEIC, unit trust and ISA accounts, our address is:
Janus Henderson Investors
PO Box 9023
Chelmsford
CM99 2WB
We have created this guide to explain the options available in relation to investments held by Janus Henderson that form part of the estate.
Investment Trusts
Commentaries have been merged into the Factsheet of each Investment Trust Company. The commentary can now be found by accessing the Investment Trust Company’s Factsheet – available on each company’s webpage.
You can Subscribe to our mailing lists and receive the latest insights as well as informative podcasts and videos easily. Simply choose the options relevant to you on our investment trusts mailing list subscription page to remain fully informed.
AGMs are usually held in person at 201 Bishopsgate and are live streamed on Zoom. You can register to attend upcoming AGMs on Investment Trusts Live. Refer to the Notice of Meeting in the Documents section of the website. If you hold your shares through a platform, you may need to contact your platform provider to place votes.
If an investor has invested via a 3rd party platform, it is the responsibility of the share platform to pass on dividend payments.
Some 3rd party platforms still request receiving dividends from the Investment Trusts Company via cheque, which can lead to delays in getting dividends to the end customer. For example, if there is a postal strike.
It can take circa one week for Morningstar to update their data after a stock split.
As a consequence, third-party trading platforms can take a week to update share volume data. Within this time share prices could lower dramatically, meaning holdings in a company can suddenly show a significant loss without context.
Information surrounding stock splits will be announced beforehand.
London Stock Exchange historic prices can be found on the LSEG website.
No withholding tax is levied on dividends. UK shareholders declare dividends received on their tax returns and pay any tax due once the assessment is complete.
We are not permitted to promote our range of investment trusts into the USA.
There are no laws restricting foreign ownership for most listed companies, including the investment trusts, but there are some practical factors which should be considered.
- the ability to trade (settle/deliver) on the London Stock Exchange
- Seek tax advice
- Foreign exchange considerations.
Annual reports for each investment trust can be found within the relevant Investment Trust company’s website – under the ‘Documents’ section.
The Investment Trusts team have also printed, glossy, copies that can be sent out upon request. Please reach out to our customer support team to have these dispatched.
The top 10 holdings can be found on the Company's factsheet. A detailed breakdown of each company's holdings can be found via the portfolio disclosure which you will find within each investment trust website.
The breakdown of each portfolio is to be found in the relevant factsheets section of each investment trust website. These are uploaded monthly.
For a disclosure of all holdings please refer to the portfolio disclosure that is found within each company website.