Global Perspectives

Global Dividend Index

The first of its kind, quarterly, long-term study into global dividend trends.

Market GPS Investment Outlook 2020

What are the most pressing issues facing investors globally and how will they evolve in the year ahead? Our asset class heads provide their views on the investment themes to watch in 2020.

Global Fixed Income Compass

Quarterly insight from our fixed income teams to help clients navigate the markets and opportunities ahead.

Global Snapshot

The Janus Henderson Global Snapshot explores themes driving markets, trends to watch, market metrics and an outlook for regions and sectors at quarter end.

LATEST INSIGHTS

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How Gratitude, Belonging and Team Culture Help Drive Client Loyalty

How Gratitude, Belonging and Team Culture Help Drive Client Loyalty

In our latest podcast, John Evans interviews bestselling author Dr. Joseph Michelli, who shares strategies for creating tremendous client experiences.

The Spirit of WOW

The Spirit of WOW

Capturing the spirit of WOW requires going beyond thoughtful gestures to meet the unstated needs of clients.

The Art of Storytelling

The Art of Storytelling

Michael Futterman, Head of Knowledge Labs™ Professional Development, discusses the art of storytelling as a guest on the podcast “Becoming Referable.”

Advisors Need to Bring Clients’ Kids into the Conversation

Advisors Need to Bring Clients’ Kids into the Conversation

Retirement Director Ben Rizzuto explains why it’s vital to build relationships with clients’ children and facilitate family finance conversations.

Revamping the Client Segmentation Process

Revamping the Client Segmentation Process

Michael Futterman, Head of Knowledge Labs™ Professional Development, explains how a refined segmentation strategy can help advisors create a service model that drives client loyalty.

Disrupting the Customer Service Model to Create an Exceptional Client Experience

Disrupting the Customer Service Model to Create an Exceptional Client Experience

Creating a tremendous client experience in a commoditized world requires disrupting the standard model of customer service.

What Knowledge. Shared means for you

At Janus Henderson, we believe in the sharing of expert insight for better investment and business decisions.

We call this ethos Knowledge. Shared

Closing the Conversation Gap with Clients

Michael Futterman, Head of Knowledge Labs™ Professional Development, explains the importance of clear communication between advisors and clients.

Creating a Client Experience that Wows… Every Step of the Way

Take a critical look at your client experience – from first impressions to resolving service failures – to build long-term loyalty.

The Danger of a Satisfied Client

The Danger of a Satisfied Client

Dr. John L. Evans, Jr. explains why, in a highly competitive industry, being “satisfied” may not be enough.

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Strengthening Client Relationships

Strengthening Client Relationships

Lindsay Troxell, Director, Knowledge Labs™ Professional Development, shares four steps that can put you on the path to client nirvana.

Challenge Conventional Forces and Build a Better Business

Challenge Conventional Forces and Build a Better Business

Our latest podcast from Janus Henderson Radio: Learn how to challenge conventional forces and build a better business through quality client acquisition.

Retire the Referral

Retire the Referral

How do you stack your book with stellar clients? Michael Futterman, Assistant Vice President of Knowledge Labs™ Professional Development, explains how to achieve great results by asking your best clients for help.